Interview Skills for Managers|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Interview people with confidence
Participate in role-playing exercises to test your skills
Manage the recruitment process effectively
Know the right questions to ask
Understand methods for making ideal job reports
Controlling the talent of inquiring and investigating
Evaluate the legal factors that every executive should know

This Interview Skills for Managers course has been designed to support managers develop their hiring process and become self-assured at management those tough and emotionally demanding interviews like discharges and disciplinary interviews. This training course is intended for those managers who want to know how to appoint the best fit for their business. By using aptitudes tests, all skills-based hiring errors can be removed, and therefore interviews can be deliberate around hiring for cultural fit and coachability. If your delegate has the right attitude for your business and the critical skills that the role demands, then they can be coached to expand their level of knowledge and develop into an indispensable asset for your company.

Who should take this course

Executives, supervisors, managers and leads who participate in the interviewing and hiring process.

Prerequisites

There are no prerequisites for this course

Improve an interviewing plan and to start and finish an interview
Uncover the areas in which the interviewee needs development and has strengths
Shape relationship through an interview and clarify why this is significant
Invite aptitude through advanced job sources
Engage in and manage face-to-face interaction
Recognise the assets and boundaries of a meeting
Practice inquisitive and searching skills to reveal behavioural sign
Make real and easy interview planning stages
Found a choice standard for employment
Managing Elimination
Department a goal-directed interview and expose more comprehensive data about the candidate
Sharpening up your Interviewing way
Know and obey with EEO and lawful procedures and process
Implement consistent enrolling, communication and hiring procedures
Knowing Interview Dynamics
Taking Care of the Interviewer
Clarify how the competency-based interview fits into the general appointment course
Becoming a Covered 'Story-Teller
To define job needs and settings to contest your business, purpose and a detectable position
Understanding the Dynamics Around the Table
Dressing for Interview Success
The right queries to ask by learning how to develop effective targeted questions to identify the best-qualified applicant
Handling Difficult Interview Questions
To become accomplished at searching and obtaining more reliable evidence and fewer set responses
Creating the Right Chief, Additional or Third Impression
To improve your interviewing facilities with right practice during the platform
Use critical incident questioning
Practise using the behavioural interviewing techniques
Produce a person plan which matches task and culture
Design behavioural interviewing questions
Use an assessment process which provides objective, unbiased results
Use the competency-based approach to interviewing
Learn how to promote a favourable impress of yourself and your organisation
Follow the process of recruitment and fulfil your responsibilities
How to securely and correctly grip subtle areas that will keep you out of “hot water.”
Learning how to Tackle Interview Nerves
Feeling at Home in the Interviewing Arena
Taking Care of the Interviewer
Understanding Interview Dynamics
Getting the Most of your Interview Preparation
Making the Right First, Second or Third Impression
Getting the Most of your Interview Preparation
Different hiring processes with a detailed study of the behavioural way to quizzing
To growth your effectiveness by learning an interview classical and format to use each time you talk
Learning how to Tackle Interview Nerves
Feeling at Home in the Interviewing Arena
Assess applicants to make fair, valid selection decisions and objective
How to plan and conduct a reasonable, organised interview
Practice interviewing skills and receive feedback

Tutor Support

Courseware

Certificate

Key Learning Points

Course Overview

This Interview Skills For Managers training course is essential for managers who want to know how to hire the finest candidate for their business. By using skills tests, all skills-based hiring mistakes can be eliminated, and therefore interviews can be designed around hiring for cultural fit and coachability.

Exam:

Exam Type: Multiple Choice Questions
Duration: 90 minutes
Pass Percentage: 45

Course Content

1 - Planning and preparing

Preparing for an interview
Parsing a candidate’s resume
Identifying lead questions
Identifying sample point questions
Preparing an agenda
Customising an interview
Preparing for an interview
Making the office
Ensuring privacy
Defining personality styles

2 - Fundamentals of interviews

Importance of interviewing skills
Identifying types of interviews
Understanding pre-employment testing
Success factors
Identifying success factors
Setting a job
Analysing and establishing the culture
Writing success factors
Using the Success Factor Worksheet
Finalising success factors

3 - Handling and conducting

Handling an interview
Identifying types of candidates
Understanding the importance of silence
Doing an interview
Opening the interview
Gathering information
Closing the interview
Taking notes
Identifying Effective communication techniques

4 - Evaluating and deciding

Evaluating a candidate
Identifying types of bias
Evaluating a candidate
Making a decision
Ranking a candidate

5 - Following up

Following up after an interview
Finding the appropriate candidate
Identifying steps to follow up
Understanding self-evaluation

6 - EEO guidelines

EEO guidelines
Understanding EEO laws
Conducting pre-employment inquiries
Identifying general principles
Identifying critical EEO terms
Non-discriminatory interview questions
Identifying appropriate questions
Disqualifying candidates

7 - Federal laws

Americans with Disabilities Act
Understanding Americans with Disabilities Act
Understanding reasonable accommodation
Identifying key points
Identifying permitted and prohibited questions
Answering questions
Immigration Reform and Control Act
Hiring employees
Understanding the Form I-9

8- Preparing for the Interview

The interviewing panel
Responsibilities of before the interview
Responsibilities of during the interview process

Interview Skills for Managers Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Glasgow

Glasgow

Glasgow is largest city located in Scotland and third largest in the United Kingdom. Earlier, it was a part of Lanark shire which is now one of the 32 council areas of Scotland. Glasgow is located on River Clyde in country’s west central lowlands. People of Glasgow are referred as Glaswegians. Glasgow developed from a small rural settlement on River Clyde. Glasgow had become largest seaport in Britain. In the 18th century, it became a major centre of Scottish Enlightenment. From the 18th century, Glasgow has grown as one of the Great Britain’s central hub of trade including West Indies and North America. Glasgow focused on its heritage to attract tourists from various countries. Tourism is also a source of employment in Glasgow. In 1980, Hunter Ian Art Gallery was opened. In 1983, Collection of Burrel went on display in a museum in Pollock House grounds. In 1985, Scottish Exhibition and Conference centre was built. Clyde Auditorium was also added in 1997.

In the period of 1980’s and 1990’s, traditional manufacturing industries of Glasgow dropped. Service industries grew in Glasgow like retail, tourism and finance. In 1990 Glasgow School Museum of Education was opened. St Mungo's Museum of Religious Life and Art was opened in the year 1993. In 1999, Buchanan Galleries Shopping centre and Clyde Maritime centre was opened. In early 21st century, Glasgow thrived. IMAX cinema was opened in 2000 and Clyde Arc Bridge in 2006. At present, the population of Glasgow is 588,000.

Education

Glasgow has four universities within 1.5km area of city centre. These universities are a major centre of academic and higher research. Name of the Universities are:

University of Glasgow

University of Strathclyde

Glasgow Caledonian University

The University of West of Scotland

Saltire centre located at Glasgow Caledonian University is one of the busiest university libraries in the UK. Three further education colleges are there in the city that includes Royal Conservatoire of Scotland, Glasgow School of Art and Teacher training courses. In 2011 Glasgow had around 53,470 students which is higher than any other town in Scotland. Many live away from home in Dennistoun, Shawlands and West End of City. City council handles 29 secondary schools, 149 primary schools and three special schools. Special schools including Glasgow Gaelic school, Glasgow school of sport and Dance school of Scotland. Glasgow has various independent schools like Hutchesons Grammar School which was founded in 1639. Hutchesons Grammar School is one of the oldest school institutions in Britain. The oldest school in Scotland are Glasgow Academy, Kelvinside Academy, High School of Glasgow, Fernhill School and Craigholme School.

Economy

Glasgow has the largest economy in Scotland and third highest GDP per capita of any city in the UK. The city itself provides 410,000 jobs in over 12000 companies. Between 2000 and 2005 around 153,000 jobs were created and growth rate reached 32%. The annual economic growth rate of Glasgow is 4.4% and is now second to London. Dominant industries like shipbuilding, heavy engineering gradually got replaced. Major manufacturing industries in the city are Clyde Blowers, Linn Products, William Grant and Sons, Aggreko, Weir Group, Whyle and Mackay, Albion Motors, British Polar Engines and Edrington Group. Glasgow was once a most important city in the UK for manufacturing which generated great wealth for the city. Glasgow is now the second most popular foreign tourist destination in Scotland. In the 21st century, some call centres in Glasgow grew substantially. City’s primary manufacturing industries include engineering, construction, shipbuilding, brewing and distilling, printing and publishing, chemicals, textiles and new growth sectors like software development, biotechnology and optoelectronics.