Course Content
An overview of Lean
- Analysis of Lean procedure
- Describing customer values, mapping values streams and flow
- Defining pull and seek perfections
The summary of Six Sigma
- Introducing Six Sigma
- Process of Six Sigma (Define, Measure, Analyse, Improve and Control)
An introduction to Lean Six Sigma
- The study of Lean Six Sigma
- Differentiate between Lean and Six Sigma
- The necessity of Lean Six Sigma concept
- The management idea of Lean Six Sigma
- The roles and steps of Lean Six Sigma
- The procedures of Six Sigma
- The idea of active teams
Study of Phases
- What are problem statements?
- Learning objectives
- Analysis of Voice of the Customer (VOC)
- Identifying Kano
- Working on Lean Six Sigma Projects
- evaluating critical to quality
- The various kinds of phases
Measure Phase
- The summary of Measure Phase
- Estimating challenges
- Strategies for process performance
- Study of process mapping
- Planning of value stream
Analyse Phase
- Exploration of exploratory data
- An overview of cost analysis
- Types of waste
- The 5 Why’s of Root Cause Analysis and the Ishikawa diagrams
Improve Phase
- Choice of improvement solutions
- Study of Ease and Effect matrix
- An overview of risk management
Control Phase
- Development maintenance
- The ongoing cycle of measuring
- An Introduction to Statistical Process Control
Conclusions
- The examples of Yellow Belt improvement
- Case Study (Financial Services)