Course Content
An Overview of Customer Strategy
- An Introduction to Customer Strategy
- Significance of Customer Loyalty
- Various kinds of Switching Costs
- Customer Value and Switching
- Describing Old Dealers and Customers
- How to get new Suppliers?
- Maintaining your Customer Base Asset Mobility
- Oligopoly
- Cournot and Bertrand
- Strategic Complements and Substitutes lecture
- Capacity Competition
- Competition and Financial Condition
How to keep business clean?
- An Introduction
- Explanations for Competition Policy
- Knowledge of Instruments used
- Define Cartel Agreements
- What are the factors Favouring Cartels?
- Describing Markets and Measuring Market Power
- What are the Forms of Market Forclosure?
How to increase returns?
- An Introduction
- Network Goods
- An Overview of Network Effects I: Direct Network Effects
- An Introduction to Network Effects II: Indirect Network Effects
- Summary of Market Structure in Network Industries
- Frugality of Scale
- Diseconomies of Scale & Scope
Strategies in Network Markets
- An Introduction
- Achieving Critical Mass
- Raising Attention and Downsizing Perceived Risks
- Plans in Standardisation
- Expressive the Target Market
- Planned Pricing
How to get growth with partners?
- An Introduction
- What are Trends and Differences?
- Goals for Partners and Buyers
- Pre-Merger Deliberations
- Merger Control
- Post-Merger Mixing
- Position and Differentiation
- Complementarities in policies within the firm