Course Content
1 - Planning and preparing
- Preparing for an interview
- Parsing a candidate’s resume
- Identifying lead questions
- Identifying sample point questions
- Preparing an agenda
- Customising an interview
- Preparing for an interview
- Making the office
- Ensuring privacy
- Defining personality styles
2 - Fundamentals of interviews
- Importance of interviewing skills
- Identifying types of interviews
- Understanding pre-employment testing
- Success factors
- Identifying success factors
- Setting a job
- Analysing and establishing the culture
- Writing success factors
- Using the Success Factor Worksheet
- Finalising success factors
3 - Handling and conducting
- Handling an interview
- Identifying types of candidates
- Understanding the importance of silence
- Doing an interview
- Opening the interview
- Gathering information
- Closing the interview
- Taking notes
- Identifying Effective communication techniques
4 - Evaluating and deciding
- Evaluating a candidate
- Identifying types of bias
- Evaluating a candidate
- Making a decision
- Ranking a candidate
5 - Following up
- Following up after an interview
- Finding the appropriate candidate
- Identifying steps to follow up
- Understanding self-evaluation
6 - EEO guidelines
- EEO guidelines
- Understanding EEO laws
- Conducting pre-employment inquiries
- Identifying general principles
- Identifying critical EEO terms
- Non-discriminatory interview questions
- Identifying appropriate questions
- Disqualifying candidates
7 - Federal laws
- Americans with Disabilities Act
- Understanding Americans with Disabilities Act
- Understanding reasonable accommodation
- Identifying key points
- Identifying permitted and prohibited questions
- Answering questions
- Immigration Reform and Control Act
- Hiring employees
- Understanding the Form I-9
8- Preparing for the Interview
- The interviewing panel
- Responsibilities of before the interview
- Responsibilities of during the interview process