Lean Six Sigma Black Belt Training |Six Sigma Certification

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Introduction
Course Details
Course Content
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A Quick Glance

Learn to manage excess waste and increase organisations productivity
Lean Six Sigma Black Belt Certification is recognized by major brands in all the industries
Not limited to just one particular industry
Certified Lean Six Sigma Instructors to teach the course
Learn from Global Training Providers

The organisations, today, seek to provide the best of services and products in a minimum time possible. To do so, it becomes a must that any kind of extra or unwanted processes must be removed. In Japanese terminology, these waste elimination processes are known as ‘muda’ which accomplishes the five tasks – sort, straighten, shine, standardise, sustain.

A Professional with a Lean Six Sigma Black Belt certification is one who provides these solutions at the highest level. A Lean Six Sigma Black Belt professional leads a group of Green Belt professionals to overcome any such processes and take the organisation forward. We at Pentagon, help the delegates by providing them with this course through the professionals who understand Lean Six Sigma thoroughly.

Who should take this course

Those professionals who want to improve their skills and have experience in managing Green Belt Projects can sit for the training where they will learn to manage more challenging and complex projects.

Prerequisites

The delegates who wish to acquire this certification must already hold a Lean Six Sigma Practitioner Green Belt Certification. In order to get the certification, the candidates must come with a project that they are supposed to complete after the course is over.

What Will You Learn

Having completed the Black Belt certification, the delegates will be familiar with the following concepts of Lean Six Sigma:

Define and Plan Projects for improvement including the developing charters.
Determining and managing stakeholder requirements.
Understand and improve the various qualitative and quantitative tools that are used to gauge and analyse business process.
Use Lean principles to determine customer value, determine value streams, understand flow develop pull systems and ensure perfection.
Analyse, quantify and choose the most suitable solutions.
Control business processes and understand process change through the use of SPC and change management skills
Manage Green Belt projects and resources

Key Learning Points

Courseware

Tutor Support

Course Overview

Ever since World War II, Japan had been devising ways to bring about an economic boom targeted at its recovery. Japan had been following Kaizen business model for this purpose. In 1986, the United States came up with Six Sigma with its first implementation in Motorola Inc. In the 1990’s this was adopted by General Electric also and in the early years of the 21^st Century, Six Sigma and Lean collaborated to bring about Lean Six Sigma.

Lean is a managerial concept that aims at reducing the seven kinds of waste while Six Sigma focuses on reducing processes variations of all sorts thereby helping to link the processes together tightly.

Lean Six Sigma provides various levels of certifications each providing the delegate with a higher understanding of Lean Six Sigma. These certifications are shown in the figure.

Lean Six Sigma

Those delegates who wish to sit for the exam they have taken some training from an authorised/accredited institute, or trainer, though this is not a prerequisite.Again, delegates wishing to sit for the exam must also have a real-world Lean Six Sigma project experience(this is also only recommended and not required).

On completion of the course and the exam, the delegates are certified by the International Association for Six Sigma Certification™ as Belk Belt Certified Professionals. The only third party Certification Association within the Lean Six Sigma Industry is the IASSC.

Exams

The Lean Six Sigma Black Belt Exam takes place during the second Friday afternoon at the end of the course. The Lean Six Sigma Black Belt Exam contains 150 questions. It a closed book proctored exam that lasts for 4-hours.

Define Phase
- The Basics of Six Sigma
  - Meanings of Six Sigma
  - General History of Six Sigma & Continuous Improvement
  - Deliverables of a Lean Six Sigma Project
  - The Problem Solving Strategy Y = f(x)
  - Voice of the Customer, Business and Employee
  - Six Sigma Roles & Responsibilities
- The Fundamentals of Six Sigma
  - Defining a Process
  - Serious Quality Characteristics (CTQ’s)
  - Poor Quality Cost
  - The Pareto Analysis (80:20 rule)
  - Six Sigma - Measurement Standards
- Selecting Lean Six Sigma Projects
  - Building a Business Case & Project Charter
  - Developing Project Metrics
  - Financial Evaluation & Benefits Capture
- Understanding The Lean Enterprise
  - Lean – An Understanding and its History
  - The Combination of Lean & Six Sigma
  - The Seven Waste Elements
  - 5S
    - Straighten, Shine, Standardise, Self-Discipline, Sort

Measure Phase
- Process Definition
  - Cause & Effect / Fishbone Diagrams
  - Process Mapping, SIPOC, Value Stream Map
  - X-Y Diagram
  - Failure Modes & Effects Analysis (FMEA)
- Six Sigma Statistics
  - Basic Statistics
  - Descriptive Statistics
  - Normal Distributions & Normality
  - Graphical Analysis
- Measurement System Analysis
  - Precision & Accuracy
  - Bias, Linearity & Stability
  - Gage Repeatability & Reproducibility
  - Variable & Attribute MSA
- Process Capability
  - Capability Analysis
  - Concept of Stability
  - Attribute & Discrete Capability
  - Monitoring Techniques

Analyze Phase
- Patterns of Variation
  - Multi-Vari Analysis
  - Classes of Distributions
- Inferential Statistics
  - Understanding Inference
  - Sampling Techniques & Uses
  - Central Limit Theorem
- Hypothesis Testing
  - General Concepts & Goals of Hypothesis Testing
  - Significance; Practical vs. Statistical
  - Risk; Alpha & Beta
  - Types of Hypothesis Test
- Hypothesis Testing with Normal Data
  - 1 & 2 sample t-tests
  - 1 sample variance
  - One Way ANOVA
- Hypothesis Testing with Non-Normal Data
  - Mann-Whitney
  - Kruskal-Wallis
  - Mood’s Median
  - Friedman
  - 1 Sample Sign
  - 1 Sample Wilcoxon
  - One and Two Sample Proportion
  - Chi-Squared (Contingency Tables)

Improve Phase
- Simple Linear Regression
  - Correlation
  - Regression Equations
  - Residuals Analysis
- Multiple Regression Analysis
  - Non- Linear Regression
  - Multiple Linear Regression
  - Confidence & Prediction Intervals
  - Residuals Analysis
  - Data Transformation, Box-Cox
- Designed Experiments
  - Experiment Objectives
  - Experimental Methods
  - Experiment Design Considerations
- Full Factorial Experiments
  - 2k Full Factorial Designs
  - Linear & Quadratic Mathematical Models
  - Balanced & Orthogonal Designs
  - Fit, Diagnose Model and Center Points
- Fractional Factorial Experiments
  - Designs
  - Confounding Effects
  - Experimental Resolution

Control Phase
- Lean Controls
  - Control Methods for 5S
  - Kanban
  - Poka-Yoke (Mistake Proofing)
- Statistical Process Control (SPC)
  - Data Collection for SPC
  - I-MR Chart
  - Xbar-R Chart
  - U Chart
  - P Chart
  - NP Chart
  - Xbar-S Chart
  - CumSum Chart
  - EWMA Chart
  - Control Methods
  - Control Chart Anatomy
  - Subgroups, Impact of Variation, Frequency of Sampling
  - Center Line & Control Limit Calculations
- Six Sigma Control Plans
  - Cost Benefit Analysis
  - Elements of the Control Plan
  - Elements of the Response Plan

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Capital of the most populous city of England, London, is located on River Thames in the south east island of Great Britain. London came into being as Londonium in AD 43 when the Romans invaded it. However, it lasted only for 18 years before being burnt down by Queen Boudica. Londonium, prospered in AD 100 as the capital of the Roman province of Brittania. After the collapse of the Romans in the 5th Century, London was no more a capital city. However, passing through different ages, London had become the largest town of England by the 11th Century. In the modern times, London shot to fame becoming the world's biggest city during 1831 to 1925.

Tourism

London, known to be one of the best tourist spots the worldover, is ranked the most visited city in 2015 with over 65 million visitors. It also ranks among the top places in the world as far as cross-border spending is concerned. The total expenditure is estimated at US$20.23 billion as in 2015. Tourism is one of London's prime industries. It employed around 350,000 full-time workers in 2003, and the city accounts for 54% of all inbound visitor spending in the UK. As of 2016, London is the world top city destination as ranked by TripAdvisor users

In 2015, the top most-visited attractions in UK were all in London. The top 10 most visited attractions were:

Tate Modern
The British Museum
Tower of London
The National Gallery
Southbank Centre
Victoria and Albert Museum (South Kensington)
Natural History Museum (South Kensington)
Science Museum
Somerset House
National Portrait Gallery

The number of hotel rooms which has been growing every year stood at 138,769 in 2015.

Transport

Airports

London Heathrow Airport
Gatwick Airport
Stansted Airport
London City Airport
London Southend Airport

Rail

The London Underground, or the Tube, is the oldest and second longest metro system in the world.
The Docklands Light Railway which opened in 1987 is a local metro system. It makes use of small tram-type vehicles which happen to serve the Docklands, Greenwich and

Education

Primary and Secondary

The majority of primary as well as high schools are controlled by London boroughs. So are the further-education colleges in London. Some are also state-funded. London is also having a number of private schools and colleges.

Tertiary Education

London is known as a centre of higher education teaching and research. According to studies and research, London has the maximum number of higher education institutes in Europe. London was ranked as having the greatest concentration of top class universities in the world for the years 2015-16. London has an international student population of around 110,000 which is deemed to be larger than any other city in the world. Pricewaterhouse Coopers report termed London as the global capital of higher education.