Lean Six Sigma Black Belt

Increase Productivity by Reducing Waste and Process Variations

Learn to manage excess waste and increase organisations productivity
Lean Six Sigma Black Belt Certification is recognized by major brands in all the industries
Not limited to just one particular industry
Certified Lean Six Sigma Instructors to teach the course
Learn from Global Training Providers

The organisations, today, seek to provide the best of services and products in a minimum time possible. To do so, it becomes a must that any kind of extra or unwanted processes must be removed. In Japanese terminology, these waste elimination processes are known as ‘muda’ which accomplishes the five tasks – sort, straighten, shine, standardise, sustain.

A Professional with a Lean Six Sigma Black Belt certification is one who provides these solutions at the highest level. A Lean Six Sigma Black Belt professional leads a group of Green Belt professionals to overcome any such processes and take the organisation forward. We at Pentagon, help the delegates by providing them with this course through the professionals who understand Lean Six Sigma thoroughly.

Who should take this course

Those professionals who want to improve their skills and have experience in managing Green Belt Projects can sit for the training where they will learn to manage more challenging and complex projects.

Prerequisites

The delegates who wish to acquire this certification must already hold a Lean Six Sigma Practitioner Green Belt Certification. In order to get the certification, the candidates must come with a project that they are supposed to complete after the course is over.

What Will You Learn

Having completed the Black Belt certification, the delegates will be familiar with the following concepts of Lean Six Sigma:

Define and Plan Projects for improvement including the developing charters.
Determining and managing stakeholder requirements.
Understand and improve the various qualitative and quantitative tools that are used to gauge and analyse business process.
Use Lean principles to determine customer value, determine value streams, understand flow develop pull systems and ensure perfection.
Analyse, quantify and choose the most suitable solutions.
Control business processes and understand process change through the use of SPC and change management skills
Manage Green Belt projects and resources

Key Learning Points

Courseware

Tutor Support

Course Overview

Ever since World War II, Japan had been devising ways to bring about an economic boom targeted at its recovery. Japan had been following Kaizen business model for this purpose. In 1986, the United States came up with Six Sigma with its first implementation in Motorola Inc. In the 1990’s this was adopted by General Electric also and in the early years of the 21^st Century, Six Sigma and Lean collaborated to bring about Lean Six Sigma.

Lean is a managerial concept that aims at reducing the seven kinds of waste while Six Sigma focuses on reducing processes variations of all sorts thereby helping to link the processes together tightly.

Lean Six Sigma provides various levels of certifications each providing the delegate with a higher understanding of Lean Six Sigma. These certifications are shown in the figure.

Lean Six Sigma

Those delegates who wish to sit for the exam they have taken some training from an authorised/accredited institute, or trainer, though this is not a prerequisite.Again, delegates wishing to sit for the exam must also have a real-world Lean Six Sigma project experience(this is also only recommended and not required).

On completion of the course and the exam, the delegates are certified by the International Association for Six Sigma Certification™ as Belk Belt Certified Professionals. The only third party Certification Association within the Lean Six Sigma Industry is the IASSC.

Exams

The Lean Six Sigma Black Belt Exam takes place during the second Friday afternoon at the end of the course. The Lean Six Sigma Black Belt Exam contains 150 questions. It a closed book proctored exam that lasts for 4-hours.

Define Phase
- The Basics of Six Sigma
  - Meanings of Six Sigma
  - General History of Six Sigma & Continuous Improvement
  - Deliverables of a Lean Six Sigma Project
  - The Problem Solving Strategy Y = f(x)
  - Voice of the Customer, Business and Employee
  - Six Sigma Roles & Responsibilities
- The Fundamentals of Six Sigma
  - Defining a Process
  - Serious Quality Characteristics (CTQ’s)
  - Poor Quality Cost
  - The Pareto Analysis (80:20 rule)
  - Six Sigma - Measurement Standards
- Selecting Lean Six Sigma Projects
  - Building a Business Case & Project Charter
  - Developing Project Metrics
  - Financial Evaluation & Benefits Capture
- Understanding The Lean Enterprise
  - Lean – An Understanding and its History
  - The Combination of Lean & Six Sigma
  - The Seven Waste Elements
  - 5S
    - Straighten, Shine, Standardise, Self-Discipline, Sort

Measure Phase
- Process Definition
  - Cause & Effect / Fishbone Diagrams
  - Process Mapping, SIPOC, Value Stream Map
  - X-Y Diagram
  - Failure Modes & Effects Analysis (FMEA)
- Six Sigma Statistics
  - Basic Statistics
  - Descriptive Statistics
  - Normal Distributions & Normality
  - Graphical Analysis
- Measurement System Analysis
  - Precision & Accuracy
  - Bias, Linearity & Stability
  - Gage Repeatability & Reproducibility
  - Variable & Attribute MSA
- Process Capability
  - Capability Analysis
  - Concept of Stability
  - Attribute & Discrete Capability
  - Monitoring Techniques

Analyze Phase
- Patterns of Variation
  - Multi-Vari Analysis
  - Classes of Distributions
- Inferential Statistics
  - Understanding Inference
  - Sampling Techniques & Uses
  - Central Limit Theorem
- Hypothesis Testing
  - General Concepts & Goals of Hypothesis Testing
  - Significance; Practical vs. Statistical
  - Risk; Alpha & Beta
  - Types of Hypothesis Test
- Hypothesis Testing with Normal Data
  - 1 & 2 sample t-tests
  - 1 sample variance
  - One Way ANOVA
- Hypothesis Testing with Non-Normal Data
  - Mann-Whitney
  - Kruskal-Wallis
  - Mood’s Median
  - Friedman
  - 1 Sample Sign
  - 1 Sample Wilcoxon
  - One and Two Sample Proportion
  - Chi-Squared (Contingency Tables)

Improve Phase
- Simple Linear Regression
  - Correlation
  - Regression Equations
  - Residuals Analysis
- Multiple Regression Analysis
  - Non- Linear Regression
  - Multiple Linear Regression
  - Confidence & Prediction Intervals
  - Residuals Analysis
  - Data Transformation, Box-Cox
- Designed Experiments
  - Experiment Objectives
  - Experimental Methods
  - Experiment Design Considerations
- Full Factorial Experiments
  - 2k Full Factorial Designs
  - Linear & Quadratic Mathematical Models
  - Balanced & Orthogonal Designs
  - Fit, Diagnose Model and Center Points
- Fractional Factorial Experiments
  - Designs
  - Confounding Effects
  - Experimental Resolution

Control Phase
- Lean Controls
  - Control Methods for 5S
  - Kanban
  - Poka-Yoke (Mistake Proofing)
- Statistical Process Control (SPC)
  - Data Collection for SPC
  - I-MR Chart
  - Xbar-R Chart
  - U Chart
  - P Chart
  - NP Chart
  - Xbar-S Chart
  - CumSum Chart
  - EWMA Chart
  - Control Methods
  - Control Chart Anatomy
  - Subgroups, Impact of Variation, Frequency of Sampling
  - Center Line & Control Limit Calculations
- Six Sigma Control Plans
  - Cost Benefit Analysis
  - Elements of the Control Plan
  - Elements of the Response Plan

About Teesside

Teesside is the name given to the group of towns in the northeast part of England around the urban centre of Middlesbrough that is also made up of the towns of Stockton-on-Tees, Billingham, Redcar, Thornaby and surrounding settlements near the River Tees. Local government district also having same name between 1968 to 1974 the County Borough of Teesside.

Teesside is still an vital centre for heavy industry, also the number of people employed has dropped. Traditional industries, primarily steelmaking (British Steel) and chemical manufacture (Imperial Chemical Industries (ICI)), have been replaced to a large extent by science development high technology activities, and service sector roles.

Local government

The County Borough of Teesside was absorbed into the larger non-metropolitan county of Cleveland along with the towns of Guisborough and Hartlepool in 1979. The Teesside region was divided between the boroughs of Middlesbrough, Langbaurgh, and Stockton-on-Tees, with the wards of Billingham East & West, Stockton South, North End, Hartburn, Mile House, Norton, Grangefield, Ormesby, Thornaby East & West going to Stockton, the wards of Coatham, Eston Grange, Kirkleatham, Redcar and South Bank going to Langbaurgh and the rest going to Middlesbrough.

The River Tees and Teesport

Teesport is based on the River Tees and is currently the UK’s third largest port, and also it is included in the ten biggest ports of Western Europe. This port can handle over 56 million tonnes of goods annually which are linked with the chemical, steel processing industries and local petrochemical. The port is an vital part of logistical infrastructure for the NEPIC cluster of companies.