Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Bracknell

Bracknell is located in the Borough of Bracknell Forest in England. This town is situated at 11 miles to East of Reading and 9 miles south of Maidenhead. It has 77,256 population. It is bounded by Swinley Woods and Crowthorne Woods on the east. It has covered regions of local outlying areas.

Geography:

The town has areas in the parishes of Winkfield and Easthampstead. It is situated at the north of railway station. Peel Centre has ten pin bowling complex and multi-screen cinema. There are many housing conurbations of changing dates.

The former RAF Staff College buildings in Harman’s Water was part of the Joint Services Command and Staff College. This site is now, as of 2008, being improved for covering by Wimpey, with a projected 730 houses on the college's previous site. The southwestern corner of the town vestiges rural around East Hampstead Park and the wooded Yew Tree Corner.

Transport:

The city of Bracknell has two railway places (Bracknell and Martins). Heron constructed by the London and South Western Railway. The city has good road links. This is situated at the end of the A329 and lies midway between Junction 3 of the M3 and Junction 10 of the M4 motorways. A planned motorway connection between the M3. It would have approved to the west of the town Centre, but only the unit that is now the A329 (M) and the A3290 was constructed.

Sport:

Bracknell Town are memberships of the Hellenic Football League. Premier Division and play their home matches at Larges Lane. The Bracknell Bees Ice Hockey Club are previous national winners, who currently play in the English Premier League. The Bracknell Blazers are the 2009 BBF National League champions. The town is also signified by teams playing rugby, Bracknell RFC hockey and cricket.

The town has a large leisure centre, which includes swimming and athletics, amenities. The John Nike Leisure Sports Complex houses a dry ski slope and an ice rink.