Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Wrexham

Wrexham

Wrexham is the largest town located in the north of Wales and also an educational, commercial, administrative, commercial and retail centre. Wrexham is located between lower Dee valley alongside England border and Weish Mountains. Historically it is the part of Denbighshire, the town became part of Clwyd in 1974, and since 1996 it has been the centre of Wrexham County Borough. According to 2011 census, Wrexham had a population of 61,603 which made it a fourth largest urban area in Wales.

History

Council purchased Parciau in the year 1907, and it later turned into a Public Park. In 1910 first cinema in Wrexham was opened. The population of Wrexham continued to grow drastically. In 1901 population was 14,966 and by 1931 it reached 18,567. The population of Wrexham crossed 40,000 for the first time in the year 1981. First-time electricity was generated in the year 1900 in Wrexham. In 1907 electric trams replaced horse-drawn trams and in 1927 they were replaced by buses.

In 1913-1917 Garden Village was built in Wrexham. In the 1920s and 1930s Wrexham council started working for slum clearance. At that time new council house estate has been constructed at Action Park. Other council estates were built at Maes Y Dre and Spring Lodge in 1930s. In 1965 boundaries of Wrexham was extended. In the 1930s at Queens Park, council estate was built. Another was established at Bryn Offa. Action Park estate was extended in the 1960s.

In 1911 Gresford Collery was opened. An explosion and fire accident at Gresford Collery in 1934 killed 261 miners, and three rescuers also died. In late 20^th century, traditional industries declined in Wrexham. Coal mining almost ended. Gresford Collary closed in 1973. In 1986 Bersham Collery was closed. New industries came into existence in Wrexham including Pharmaceuticals, engineering, chemicals, electronics and food processing. During Second World War, a big ordnance factory was built at Wrexham, and it was converted into industrial estate after 1945. In 1983 Bersham Heritage Centre was opened. In 1985 Maelor Hospital was opened. The swimming pool was constructed in 1970. In 1998 it was refurbished and renamed as Waterworld Leisure Complex. In 1999 two new shopping centres were opened in Wrexham named Henblas Square and Island Green. First Wrexham Science Festival was held in 1998. In the 21^st century, Wrexham is still a developing city. In 2002 Border Retail Park was opened. In 2008 Meadow Shopping Centre was opened. Now Wrexham has a population of 43000.