Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Guildford

Guildford is a large and famous town in Surrey, United Kingdom, located 27 miles (Approx 43 km) south-west of central London on the A3 trunk road midway between the Portsmouth and capital. The town has a population of approx 77,000 and is the seat of the wider Borough of Guildford which had an estimated 146,100 inhabitants in 2015.

Guildford has historian characteristics and Saxon roots, at its site to the presence of a gap in the North Downs where the River Wey was forded by the Harrow Way in 978 AD it was home to an ancient English Royal Mint.

Modern Guildford

In the 21st century, Guildford still has a High Street paved with granite setts often denoted to as cobbles and also one of the most costly places to buy property in the UK outside London. This town has a general street market held on Fridays and Saturdays. A farmer’s market is usually held on the first Tuesday of each month. There is an office for Tourist Information, Guided Walks and various hotels such as the historic Angel Hotel which served as a coaching stop on the main London to Portsmouth stagecoach route for a long time.

Culture

In High Street, Guildford has an art gallery named Guildford House Gallery. Guildford is managed by Guildford Borough Council and in the 17th century, it was listed Grade 1. The art collection of Guildford includes works of Guildford and its surrounding area and works done by Guildford artists most importantly by John Russell R.A. Guildford council also run the Guildford Museum housing archaeology, needlework displays and local history. Smaller important fine art galleries are also situated in the High Street.

Sport

Guildford's Spectrum Leisure Centre is a national prize winning sports centre that includes a diversity of pools (for leisure and serious swimming), Ten-pin bowling, a Laser tag area, an ice rink and an athletics track, general halls used for indoor sports includes trampolining and gymnastics. The Spectrum is home to several local sports teams, including the Guildford Flames of the English Premier Ice Hockey League and Guildford City Football Club of the Combined Counties Football League. Guildford International Volleyball Club has managed to win the top of the fourth division of the National Volleyball League.