Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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About Tredegar

Tredegar is located in Monmouthshire on the banks of the Sirhowy River. It is said to have been an early centre of the Industrial Revolution in South Wales. The Tredegar Iron Works located in in Richmond, Virginia, United States were named after the town.

History

Samuel Homfray who is said to be the founding father of the town along with his partners needed accommodation for their workers, and thus the need to develop a suitable town. Lt.Col. Sir Charles Gould Morgan owned the land on the east side of the Sirhowy river, who granted a lease in 1799 to build Tredegar Ironworks Company. The lease was further extended with Homfray marrying Sir Charles daughter Jane.

To his workers, he paid in his own currency so that they could not spend outside the town.By 1805, the parish had grown with horse carriages being operated as a mode of transport.

Governance – Facts

Tredegar is the birthplace of Aneurin Bevan who is said to have introduced the system of British National Health Service. Aneurin Bevan was also involved in the management of Tredegar General Hospital.
Leader of the Labour Party from 1983 to 1992, Neil Kinnock, was born in Tredegar in 1942 and lived there for most of his early life
Michael Foot, the predecessor to Neil Kinnock, was MP for the local constituency — Ebbw Vale — during his time as party leader.
For a few years Tredegar, once considered a Labour seat was represented by the left-wing independent Dai Davies until the general election of 2010.

Architecture

The two architectural marvels in Tredegar are its Bedwellty House and the Town Clock. The Bedwellty House is known for being the home of the founder of Tredegar – Samuel Homfray. The house is surrounded by a huge 26-acre Victorian garden without any gates. It also includes the Long Shelter.

The clock came into being as a generous gift from Mrs R.P. Davies, wife of the manager of Tredegar Ironworks, who conceived the idea as well. The clock was made by JB Joyce & Co of Whitchurch, Shropshire and erected in the Circle as per the wishes of Mrs.Davies.