Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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About Preston

Preston is the managerial centre of Lancashire, England. Preston's nearby region provided a sign of ancient Roman actions. These actions are in the form of a Roman road which headed to a camp at Walton-le-Dale. Textiles have been shaped since the mid-13th century. Flemish weavers who established in the area in the 14th period aided grow the industry. In the early-18th century, Edmund Calamy tagged Preston as a pretty town. It is due to the profusion of nobility in it called Proud Preston. Sir Richard Arkwright, the originator of the rotating frame, was born in the town. Preston was a boomtown of the Industrial Revolution. It gratifies a populated engineering centre, with large industrial plants. The town's textile sector chop into fatal weakening from the mid-20th period. Peston has confronted similar tests to other post-industrial northern cities.

Climate:

The weather of Preston is of a moderate nautical type with a narrow range of temperatures. Being close to the Irish Sea, this is more marked than parts to the south and east of Preston. The official Met Office climate position is situated at Moor Park which is 1 mile north of the city centre.

The complete high logged at the weather station was 33.1 °C (91.6 °F) during August 1990. In October 2011, a new best October high temperature of 26.9 °C was standard.

The absolute least is −13.3 °C (8.1 °F), registered during February 1969. The lowermost temperature in recent years was −9.2 °C (15.4 °F) during December 2010. Annual rainfall just under 1000 mm per year, with over 1 mm of rain falling on 150 days. All averages mention to the period 1971–2000.

Religion:

Preston has a strong Roman Catholic Christian history. With one of the projected origins of its name coming from 'Priests town'. The lamb on the city shield is a scriptural image of Jesus Christ. The PP on the city protection stances for Prince of Peace.