Communication Fundamentals|Pentagon

Call Us

+44 1344 961530

E-Mail Us

info@pentagonit.co.uk

Introduction
Course Details
Course Content
Enquire

A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

Enquire Now

----- OR -------

Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Cardiff

Cardiff is the capital of Wales and the 11th largest city of U.K. It is the country’s chief commercial center and the base for most natural cultural and sporting institutions. The population of Cardiff equals 1/3rd population of the entire Welsh area. National Geographic ranked it at number six among alternative tourist destinations. It also happens to be a part of the Eurocities network.

Sports

The city of Cardiff is full of various sporting venues.

Cardiff was awarded the title of the European City of Sport twice. It had successfully hosted major international sporting events in 2009 and in 2014. The Millennium Stadium, in the 2012 Summer Olympics, hosted 11 football matches and also the games' opening event. It also hosted the men's bronze medal match as well.

Government

Cardiff has been under the control of the City and County Council of Cardiff since the local government was reorganised in 1996. Every four years, the citizens of Cardiff elect 75 councillors for the next term.

Between the 2004 and 2012 elections, none of the political parties could gain a full majority to lead the Cardiff County Council. During this period a joint partnership administration existed. The administration constituted of the Liberal Democrats and Plaid Cymru. In 2012 the Labour Party achieved an absolute majority of leading the County Council.

Cardiff is divided into various communities with each one of them having their own community council. Those which do not have a community board of their own are managed by Cardiff City Council. They are:

Lisvane
Old St Mellons
Pentyrch
Radyr and Morganstown
St Fagans
Tongwynlais

Telephone

The dialling code for Cardiff and the surrounding towns of Penarth, Dinas Powys and Caerphilly is 029. If a call is made locally, the dialing code is not required. Before 22nd April 2000, when the Big Number Change took place, the area had a six-digit number system with a zone code of 01222 . Today even there is a misconception among the citizens of Cardiff regarding the length of the number as well as the format of the telephone number.