Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.
Bracknell is located in the Borough of Bracknell Forest in England. This town is situated at 11 miles to East of Reading and 9 miles south of Maidenhead. It has 77,256 population. It is bounded by Swinley Woods and Crowthorne Woods on the east. It has covered regions of local outlying areas.
Geography:
The town has areas in the parishes of Winkfield and Easthampstead. It is situated at the north of railway station. Peel Centre has ten pin bowling complex and multi-screen cinema. There are many housing conurbations of changing dates.
The former RAF Staff College buildings in Harman’s Water was part of the Joint Services Command and Staff College. This site is now, as of 2008, being improved for covering by Wimpey, with a projected 730 houses on the college's previous site. The southwestern corner of the town vestiges rural around East Hampstead Park and the wooded Yew Tree Corner.
Transport:
The city of Bracknell has two railway places (Bracknell and Martins). Heron constructed by the London and South Western Railway. The city has good road links. This is situated at the end of the A329 and lies midway between Junction 3 of the M3 and Junction 10 of the M4 motorways. A planned motorway connection between the M3. It would have approved to the west of the town Centre, but only the unit that is now the A329 (M) and the A3290 was constructed.
Sport:
Bracknell Town are memberships of the Hellenic Football League. Premier Division and play their home matches at Larges Lane. The Bracknell Bees Ice Hockey Club are previous national winners, who currently play in the English Premier League. The Bracknell Blazers are the 2009 BBF National League champions. The town is also signified by teams playing rugby, Bracknell RFC hockey and cricket.
The town has a large leisure centre, which includes swimming and athletics, amenities. The John Nike Leisure Sports Complex houses a dry ski slope and an ice rink.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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