Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
Enquire Now
----- OR -------
Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.
Harrogate is a town in North Yorkshire. In the Equestrian of York-shire, the city is a traveller station. The city's visitor charismas contains its RHS Harlow Carr gardens and spa waters. Harrogate created out of two lesser payments. One is high Harrogate and other is low Harrogate. Since 2013, polls have dependably voted the town as the gladdest place to live in Britain.
Harrogate's spa water covers sulphur, iron and common salt. The city developed known as The English Spa in the Georgian era after its waters were exposed in the 16th century. In the 17th and 18th periods, its chalybeate waters were a health action. The influx of wealthy but cloying companies donated to the wealth of the town.
Governance:
In 1884, the area of Harrogate was shaped in the form of High Harrogate from the civil parish of Bilton to the civil parish of Pannal. The area engrossed adjacent areas that forms civil groups of Bilton and Starbuck. The civic area was detached in 1974 when Harrogate was inspired from the West Riding.
The MP for the Harrogate and Knaresborough electorate is Andrew Jones, Outdated. He was designated in 2010, banishing the Liberal Democrats who had won the seat in the preceding three general elections.
Geography:
This city is a hall town for commuters working in Leeds. Harrogate is wealthy and has some of the highest property values in England.
Harrogate is situated on the edge of the Yorkshire Dales. It has a dry and mild weather, typical of places in the rain shadow of the Pennines. It is on the A59 from Skipton to York. At an elevation of between 100 and 200 meters, Harrogate is advanced than many English settlements. It has an average minimum temperature in January of slightly below 0 °C and a regular supreme in July and August of 20 °C.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
ENQUIRE
REQUEST CALLBACK
GET A FREE QUOTE
Introduction
Courses
More Information
London