Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Nottingham
Nottingham city is located in England and 128 miles north of London. As part of Queen Victoria’s Diamond Jubilee celebration, Nottingham gained its city charter. This town has links with legend of Robin Hood and lace making, tobacco and bicycle industries. Nottingham is a famous tourist destination. Visitors spend a significant amount of money. In 2015, the population of this city was 321,550. The metropolitan economy is the seventh largest in United Kingdom with GDP of $50.9 billion. Globalisation and World Cities Research Network ranked it as a Sufficiency-level world city. Nottingham is a major sporting centre and named as ‘Home of England Sport’ in October 2015. Various traditional centres like National Ice Centre, Trent Bridge and Holme Pierrepont National Watersports Centre are located in Nottingham. It is also a home for two professional football teams. The city has professional ice hockey, rugby, cricket teams and international tennis tournament for WTA and ATP tours.
UNESCO named the Nottingham “City of Literature” on December 11, 2015. Including Norwich, Prague, Melbourne and Barcelona. This title demonstrates rich literary heritage of Nottingham. Nottingham has two universities named Nottingham Trent University and the University of Nottingham. The University of Nottingham has almost 70,610 students. Around 43,765 students are at Nottingham Trent University.
History
Electric trams started in Nottingham in the year 1901. Nottingham Council began building houses in 1920’s and 1930’s. Many houses have been constructed in new estates in the north of the city. In 1948 Nottingham University was founded. Nottingham developed rapidly in the 20th century. In late 20th century, main industries of Nottingham was tobacco, bicycles, textiles, printing and pharmaceuticals. Today the population of Nottingham is 305,000.
Economy
Nottingham city council announced that s part of the economic strategy of the city. Target sectors include life sciences, financial, business services, low carbon technologies, retail and leisure services.
Nottingham is a home to various companies headquarters. Companies include Pedigree, American clothing VF cooperation, Chinese made automobiles, Chinook Sciences and much more. Nottingham is also the home to Nottingham Building Society that was established in 1849. Other companies include Driving Standards Agency, BBC East Midlands, Government office for East Midlands and HM Revenue and Customs.
In 2005, Nottingham was made one of six science cities of UK. Now Cycle Manufacturing is a major industry in Nottingham. It is also a host to UK’s first and only local authority-owned. In 2015, Nottingham was ranked in top 10 UK cities for job growth. Various new companies started in Nottingham in 2014/2015 than any other city of UK.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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