Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Chorley is located in Lancashire, England. It is situated 11 miles north-west of Bolton and 8.1 miles north of Wigan. The wealth of this country is due to the cotton industry.
History:
In 1970, this city had factory chimneys but now they are destroyed. According to 2011 census, this area had a population of 34,667. It did not get its place in Domesday Book even as it is considered as twelve Berewicks in Leyland hundred. In mid-thirteenth century, it appeared in historical records around 1250.
St Laurence’s Church is the oldest building in Chorley. It has appeared in historical records after its creation. In the 12th century, the people believe that the church is named after Saint Laurence who was an Irish Saint. The bones of Saint Laurence were given to the church by Sir Rowland Standish. The industry revolution helps it to gain wealth like other Lancashire towns. This city had various cotton mills till the 20th century. During the period of the 1950s and 2000s, the mills were demolished. In 20th0s2009, the last mill named as Lawrence’s Mill which stops producing textiles. During Second World War, this town played a major role, and it was home to Royal Ordnance Factory.
Economy:
The mining was the first industry in Lancashire, and its evidence can be seen by on outskirts of town. The Anglezarke Quarry mining is located between Horwich and Chorley. Remnants of mining include old railway bridge from Duxbury Mine on Wigan Lane. Later on, the Mining industry was replaced by Cotton Mills. Truck manufacturing was initiated from the neighbouring town of Leyland. During the Second World War, factory on Pilling Lane created military vehicles and tanks. Through the 20th century, Chorley lost much of its manufacturing capacity. Also, it lost its complete disappearance of coal, textiles, armaments industries and motor vehicles.
Companies that are located in Borough are:
In 2011, Chorley Council started large businesses to reallocate to Chorley. In 2014, an official website of Chorley was established.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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